In-scope technologies/products:
Technologies In Scope of Assignment : Network Voice Products Including but not
exclusively Cisco, Avaya & Vodafone Business Unified Communications (VBUC)
Skillsets required:
Required by Job Role : Infrastructure Platform Product Working Knowledge and
proven Implementation Skills. In addition : Jira Confluence, Agile Methodology
& Tools, Facilitation, Change Strategy and Planning, Effective Governance,
Accountability, Risk Management, Technical Delivery, Change Strategy &
Planning, Planning Tracking & Reporting, Agile Mindset, Collaboration,
Customer Centricity, Critical Thinking, AI Literacy, Change Adoption
Scope of services:
From the Job Role : -
• Develops the sequence for integration related tasks in collaboration with
the PO and aligned to the Lab backlog
• Catalogues and manages dependencies between the lab and other teams
• Works with stakeholders outside of the lab to ensure interlock to enable the
lab to deliver at pace
• Identifies blockers to delivery and where possible mitigates / resolves,
escalating to product owner(s) / lab leadership where required
• Acts as interface between the supplier (3rd Party) and key business
stakeholders
• Manages complex and high-risk implementations requiring integration between
multiple parties (internal/external) to ensure safe delivery
• Coordinates the integration process and / or implementation events across
shared infrastructure (e.g. Upgrading the Mainframe); leads on the SI process,
coordinating parties to get the change over the line
• Provides expertise (not content) for governance activity owned by the
Product Owner, e.g. PRIA, for change across multiple labs "