Community Manager

As Community Manager, you'll engage and activate our mentor and student communities — owning the touchpoints that keep students moving along the continuum, and the systems that keep mentors mobilised and motivated. 

Where you'll make an impact : 

• Manage mentor onboarding, engagement, and progression — facilitator trainer gold star. 
• Build student engagement from courses through internships, and design what moves students toward our real goal: helping them create a job or get one. 
• Know what can be automated and what most needs a human touch — so the community scales without losing what makes people want to show up. 
• Partner with SDRs and Operations for a smooth flow from recruitment to delivery.
• Create recognition moments, events, and campaigns that make people feel seen. 
• Monitor community health — activation, retention, satisfaction — and act on it. 

EXPERIENCE :

• 3–5 years in community management, volunteer coordination, or student engagement 
• A track record of running programs or communities people kept coming back to. 

WHAT WE LOOK FOR :

• Deep empathy — you read the room 
• Sharp communication & facilitation 
• Highly organised across time zones 
• Builder energy, ambiguity-proof 
• AI-curious with modern tools