Senior Manager Quality Engineering

Senior Manager – Quality Engineering

Job Summary:

We are seeking an experienced Senior Manager – Quality Engineering with deep expertise in Telecom Protocols to lead and drive quality assurance for our telecom and software solutions. With over 12 years of experience in QA leadership, this role offers the opportunity to manage teams, collaborate with cross-functional stakeholders, and ensure high-quality product delivery that enhances customer experience and boosts revenue.

Key Responsibilities:

• Lead and manage a team of quality engineers across multiple projects, providing technical direction, mentorship, and performance management.
• Define and implement the overall test strategy, frameworks, and best practices for Telecom protocol validation and system testing.
• Collaborate closely with product management, architecture, and development teams to align quality goals with business objectives.
• Drive end-to-end validation of telecom protocols (e.g., 3G/4G/5G, IMS, SIP, Diameter, SS7) ensuring compliance with industry standards.
• Oversee test planning, execution, automation coverage, and defect management.
• Perform risk assessments, root cause analysis, and ensure corrective and preventive actions are implemented.
• Establish and monitor quality KPIs, metrics, and reporting to senior leadership.

Requirements:

• 12+ years of experience in Quality Engineering, Telecom Testing, and Test Management.
• Significant exposure to 4G/5G network architectures and telecom ecosystems.
• Proven experience leading large-scale QA/QE teams across multiple projects and geographies.
• Strong understanding of telecom protocols including Diameter, SIP, SS7, GTP, HTTP, and SMPP.
• Security Testing & Compliance knowledge with familiarity in ISO 27001, GDPR, and GSMA specifications.
• Hands-on experience in attack simulation, protocol fuzzing, and firewall functional testing.
• Strong skills in test automation technologies and scripting languages such as Python, Shell, and Java.

Preferred Qualifications:

• Experience with additional core network technologies and telecom protocols.
• Experience managing cross-functional integration testing with third-party vendors or external teams.
• Hands-on understanding of automation frameworks such as Robot Framework and modern test automation practices.
• Demonstrated expertise in defining enterprise-wide test strategies and quality frameworks.
• Strong leadership and people management skills, capable of building high-performing QE organizations.

Benefits:

• Competitive salary and performance-based bonuses.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and career growth.
• Innovative work environment that fosters creativity and collaboration.
• Flexible work arrangements, including remote work options.
• Access to cutting-edge tools and technologies in the telecom space.
• Supportive culture that values work-life balance and employee well-being.