Genpact - Project Manager

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Manager – Project Manager.

In this role, the Project Manager will streamline its complex, interconnected business processes. This role ensures alignment with organizational objectives without disrupting core operations, leveraging advanced project management methodologies and tools to deliver successful outcomes. The primary responsibility of the Project Manager is to apply expertise in project management to oversee operational excellence, process improvements, and stakeholder engagement through effective governance, simplification, standardization, and strategic planning across all supported units.

Responsibilities

Initiation

• Define the project scope and objectives in collaboration with stakeholders.
• Conduct feasibility studies and assess potential risks.
• Create a business case or project charter to secure project approval.

Planning

• Develop a detailed project plan that outlines tasks, timelines, resources, and deliverables.
• Create a budget and allocate resources effectively.
• Identify and manage risks, developing mitigation strategies for potential issues.

Execution

• Lead and motivate the project team, assigning tasks and clarifying roles.
• Oversee project activities and manage the day-to-day workflow.
• Facilitate communication between team members, stakeholders, and clients.

Monitoring & Controlling

• Track project progress against the plan, using key performance indicators (KPIs).
• Manage the project budget and adjust resources as needed to stay on track.
• Handle changes to the project scope, schedule, or budget, and communicate these changes to all parties.
• Strong stakeholder communication with HR leadership and IT operations.

Closure

• Obtain formal acceptance of the project deliverables from the client or sponsor.
• Conduct a post-mortem or retrospective analysis to identify what went well and what could be improved for future projects.
• Archive all project documentation and release team members.

Qualifications We Seek in You!

Minimum Qualifications / Skills

• A bachelor's degree in project management, business administration, or a related field is required.
• Extensive experience (12–17 years) in project management, preferably in a global or multinational context.
• Certification in project management methodologies, such as PMP or Agile, is preferred.

Preferred Qualifications / Skills

• Experience in project management with a strong understanding of project lifecycle management.
• Proven experience managing projects in complex environments, including global or multinational contexts.
• Managed cross pod coordination for delivery (Support, Run, Build and Support).
• Proficiency in project management tools like JIRA, Microsoft Project, and Trello.
• Hands-on experience with agile methodologies and sprint planning.
• Strong knowledge of risk management and dependency tracking across various streams.
• Experience with quality assurance processes to ensure deliverables meet defined standards.
• Familiarity with cloud platforms like AWS or Azure for project hosting and collaboration.
• Experience with DevOps practices to enhance project delivery efficiency.

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation.
• Make an impact – Drive change for global enterprises and solve business challenges that matter.
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities.
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day.
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress.
• Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.