About the role

Restaurant Manager

Job Summary:

We are seeking an experienced Restaurant Manager to lead daily restaurant operations, drive service excellence, and manage teams with professionalism and accountability. The ideal candidate will possess strong people-management skills and solid F&B operational knowledge, providing hands-on leadership to enhance our restaurant experience across UAE.

Key Responsibilities:

Take full ownership of day-to-day restaurant operations, ensuring smooth service delivery across all shifts.
Lead by example on the floor, demonstrating professional conduct, calm decision-making, and strong guest engagement.
Create a service culture focused on respect, discipline, teamwork, and consistent guest satisfaction.
Manage, coach, and motivate service teams to meet performance, grooming, hygiene, and service standards.
Ensure all team members follow SOPs, service sequences, and brand guidelines at all times.
Monitor guest feedback, handle escalations professionally, and take corrective actions when required.
Maintain high standards of cleanliness, hygiene, food safety, and compliance with local regulations.
Plan staff rosters effectively to ensure adequate coverage while controlling manpower costs.
Conduct daily briefings, shift handovers, and performance follow-ups with the team.
Oversee inventory, stock control, ordering, and wastage management in coordination with kitchen and store teams.
Ensure accurate billing, cash handling, and adherence to financial controls and company policies.
Identify training needs and support ongoing development of team members.
Coordinate closely with central operations, HR, and support teams to implement company initiatives.
Uphold discipline, fairness, and professionalism while handling employee performance and behavioural issues.

Requirements:

Minimum 5+ years of experience in F&B operations, with at least 2–3 years as a Restaurant Manager or Assistant Restaurant Manager.
Strong understanding of restaurant operations, service standards, and team leadership.
Good communication skills in English (Arabic or additional languages will be an advantage).
Ability to work under pressure and manage multiple priorities.
Proven experience in managing teams, guest relations, and operational controls.
Experience with Indian, Arabic, or Asian cuisine restaurants is preferred.

Preferred Qualifications:

A degree or certification in Hospitality Management or a related field.
Demonstrated ability to implement successful service initiatives and drive operational efficiency.
Expertise in handling diverse teams and fostering a positive work environment.
Knowledge of local regulations and safety compliance within restaurant operations.

Benefits:

Competitive salary and performance-based incentives.
Career growth opportunities within a multi-brand restaurant group.
Structured operations, clear SOPs, and a professional work environment.
Employee discounts and meal allowances at our restaurants.
Comprehensive health insurance plans.
Continuous training and development programs to enhance skills.